+1 (203) 939-0209
Frequently Asked Questions
Do you come to our barn to clean the tack?
Yes I do! I can either come to your barn and clean everything that day (or over several days depending on if there are many) OR I can pick up the tack, clean it in my studio, and then return it to you. Timeline on pickups/drop offs is approx 2 weeks. Some people prefer to have me work on everything there so I do not need to take it with me. Others prefer me to grab it and go and return it when it is ready.
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Can we ship you tack?
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Due to the increasing cost of shipping, especially for saddles, I would prefer to schedule to come and clean on site or pick up for cleaning and return.
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Do you do repairs?
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Yes, some. I can do most small repairs in the studio like restitching and refinishing. However, I am not a saddlesmith, and so major repairs I recommend going to someone who does it all the time and has those specialized tools.
Do you offer cleaning at horse shows?
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Yes, but I need to know in advance in order to make sure I have all my supplies with me and have time to get it done when you need it done. I would MUCH prefer to schedule time in advance to come to the barn for cleaning prior to the show so neither of us is stressed. I can do touchups quickly and easily at shows but deep cleans I try to always get done in advance.
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HELP MY TACK IS MOLDY! Can you fix it?
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Yes!! Moldy tack is a pain, but is fixable and preventable. After deep cleaning, it is recommended that tack stay out of the bag for at least 24-48 hours to allow it to completely be exposed to air. A common hack not discussed much is adding a few bits of chalk or a small bag of rice to your tack bags during storage. This absorbs any moisture and helps prevent mold and also silver tarnishing.
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